Identity of the Data Controller
Springer Capital LLC ("we," "our," or "us") is the data controller responsible for your personal information. We are registered in the State of Illinois, USA.
Physical Address
430 Beverly Drive, Wilmette, Illinois 60091
Primary Privacy Contact
Information We Collect & Lawful Basis for Processing
We process your personal data under the following lawful bases (in compliance with GDPR and applicable laws):
Contact Form Submissions — Processed under Legitimate Interest and Contractual Necessity to respond to your specific inquiries.
Email Follow-up Communications — Processed under Legitimate Interest to provide relevant business updates (with a right to opt out).
Analytics & Cookies — Processed strictly under Consent obtained via our Cookie Banner.
Information collected may include your name, email address, phone number, and any details you voluntarily provide when communicating with us.
Data Retention Policy
We do not retain your data indefinitely. The retention schedules are as follows:
Contact Form Data — Retained for 12 months after the inquiry is resolved, after which it is securely deleted.
Email Correspondence — Retained for up to 7 years solely to comply with legal, tax, and business record-keeping obligations.
Cookie/Analytics Data — Retained per the cookie provider's default term or until you clear your browser cache/preferences.
Email Communication and Opt-Out Mechanism
By submitting the contact form on our website, you may receive follow-up emails from Springer Capital regarding your inquiry or our services. You have the right to control these communications:
Unsubscribe Link — Every marketing or promotional email we send contains a clear unsubscribe link at the bottom.
Timeframe — Opt-out requests are honored promptly and within 10 business days in compliance with the CAN-SPAM Act.
Manual Opt-Out — You may opt out by emailing contact@springer.capital with the subject line "Unsubscribe".
Suppression — Once opted out, your email address will be placed on a suppression list to guarantee you do not receive future marketing communications.
Third-Party Data Processors
We do not sell personal data to third parties. We use the following selected third-party processors to operate our website securely:
formsubmit.co — Handles routing for our website contact forms. Data is securely relayed through their infrastructure. Please review the FormSubmit Privacy Policy.
Amazon Web Services (SES) — Utilized to securely transmit email communications. Please refer to the AWS Privacy Notice.
International Data Transfers
Springer Capital operates globally with offices in the United States, Hong Kong, and China. Your data may be transferred to and processed in these jurisdictions. We utilize legally recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure your data is protected. For users in Hong Kong, we comply with the Personal Data (Privacy) Ordinance (PDPO) Cap. 486.
Your Rights
Depending on your jurisdiction, you possess the following rights regarding your personal data:
Right to Access
Request a copy of your data.
Right to Rectification
Request correction of inaccurate data.
Right to Erasure
Request the deletion of your data ("Right to be Forgotten").
Right to Restrict / Object
Object to processing based on legitimate interest.
Right to Data Portability
Obtain your data in a portable format.
Right to Withdraw Consent
Withdraw consent for marketing emails at any time.
To exercise these rights, please contact us directly at contact@springer.capital.
Children's Privacy
Our website and services are not directed at children under the age of 13 (in the US) or under 16 (in the EU). We do not knowingly collect personal data from children.
Policy Updates and Complaints
We will notify you of any material changes to this Privacy Policy by updating the Last Updated date atop this page, and for significant changes, via a prominent notice on our website.
If you have any questions or wish to file a privacy complaint, please email contact@springer.capital. We respond to all privacy inquiries within 30 days. You also maintain the right to lodge a complaint with your local supervisory authority or Data Protection Authority.
SMS Communications
Where you have explicitly opted in via our contact form, Springer Capital LLC may send SMS text messages to your mobile phone number.
No Third-Party Sharing — Mobile phone numbers and SMS opt-in data will never be shared, sold, or transferred to any third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service Providers — We use Twilio Inc. solely to transmit SMS messages on our behalf, under strict data confidentiality.
Opt-Out — Reply STOP, QUIT, CANCEL, UNSUBSCRIBE, or END to any SMS to stop all messages. You will receive one final confirmation. Reply START to re-subscribe.
Help — Reply HELP for assistance or contact contact@springer.capital.
Message Frequency — Varies based on inquiry. Marketing updates: no more than 2–4 per month.
Rates — Message and data rates may apply. Contact your carrier for details.